(Remote Contract Work possibility)
Skills and Competencies
· Completion of some college or other post-secondary programs;
· Clerical or sales experience;
· Ability to explain technical information clearly;
· Ability to prioritize and multitask efficiently;
· Collaborative team spirit.
Duties and Responsibilities
· Answer enquiries from customers and provide information about the product;
· Investigate complaints regarding the company’s product;
· Update customer data and produce activity reports;
· Walk customers through problem solving process;
· Follow up with customers, provide feedback and see problems through to resolution;
· Ensure proper documentation.
Skills and Competencies
· More than 1 year of work experience in marketing;
· A university degree or college diploma in business marketing, public relations, communications, or journalism;
· Good communication and interpersonal skills;
· Attention to detail for precise analysis of data;
· Critical thinking and problem-solving skills.
Duties and Responsibilities
· Develop and implement advertising campaigns;
· Advise on advertising or sales promotion strategies;
· Develop, implement and evaluate communications strategies designed to inform clients of initiatives and policies of the business;
· Conduct public opinion and attitude surveys to identify the interests and concerns of key customers;
· Prepare reports, briefs, and press releases;
· Create brand messages to improve brand awareness.